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Privacy Policy

 Effective Date: 01/31/2026
Last Updated: 02/12/2026

MTS Mortgage is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how I collect, use, store, and protect your information when you access my website, submit information, or communicate with us, including via SMS text messages.

By using this website or providing your information, you consent to the practices described in this Privacy Policy.

1. What Information Is Collected

Information You Voluntarily Provide

I may collect personal information that you choose to submit, including:

  • Full name
  • Email address
  • Mobile phone number
  • Property and mortgage-related details
  • Information submitted through forms, applications, chat tools, or scheduling tools

Mobile Information

If you opt in to SMS communications, I collect your mobile phone number and messaging interaction data (such as delivery status and opt-out preferences).

2. How User Data Is Used

I use collected information to:

  • Provide mortgage-related services and support
  • Respond to inquiries and requests
  • Deliver application updates, reminders, and service communications
  • Improve website performance and user experience
  • Maintain security and prevent fraud
  • Comply with legal and regulatory obligations

I do not sell, rent, or trade personal information.

3. SMS Opt-In Details

By submitting your phone number through my website, you expressly consent to receive SMS text messages from MTS Mortgage.

Types of Messages

Messages may include:

  • Application or account updates
  • Appointment confirmations
  • Customer support responses
  • Informational or service-related messages

Consent & Disclosure

  • SMS consent is not a condition of purchase.
  • Message frequency may vary.
  • Message and data rates may apply.

Opt-Out Instructions

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.

I maintain records of SMS consent in accordance with TCPA and carrier requirements.

4. Cookie & Tracking Practices

I use cookies and similar tracking technologies to:

  • Analyze website traffic and performance
  • Improve functionality and user experience
  • Maintain website security

You may disable cookies through your browser settings. Some features may not function properly if cookies are disabled

5. Data Security and Handling

I use reasonable administrative, technical, and physical safeguards to protect personal information, including:

  • Secure data storage systems
  • Encrypted data transmission where applicable
  • Limited internal access to sensitive information

While I take data protection seriously, no electronic transmission or storage method is completely secure.

I retain personal information only for as long as necessary to fulfill its intended purpose or comply with legal requirements.

6. User Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your information (subject to legal obligations)
  • Opt out of marketing communications

Requests may be submitted using the contact information below.

7. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All SMS consent data is used solely for communications directly related to MTS Mortgage services.

8. Third-Party Links

My website may contain links to third-party websites. I am not responsible for their privacy practices and encourage you to review their privacy policies independently.

9. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or my data practices, please contact us:

MTS Mortgage
Email: eddie@mtsmortgage.com
Phone: +1 ‪(843) 481-6066
Address: 720-2 Sunset Blvd. North Sunset Beach NC 28466
Website: www.mtsmortgage.com 

Connect With Us

  Visit the NMLS Consumer Access website for regulatory information about us. 

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